InfoWorkSpace - Basic User Course

Course Length: 3 days
List Price: $3,300.00 USD

To Register for this course

Send an email request to: training@ezenia.com

Course Description:

This course is essential to ensure full employment of the InfoWorkSpace Client and/or LaunchPad relative to each student's environment. It will provide the qualifications and certification to individuals responsible for interacting with the InfoWorkSpace product on both a user and basic administration level.

This course develops the student's knowledge with an overview of the functionality of InfoWorkSpace by means of lecture and practical exercises. In doing so, it allows for basic familiarization of the InfoWorkSpace Client, LaunchPad Instant Messenger, and the Portal/Browser to enable the student to understand how to incorporate InfoWorkSpace into their own organizational environment. Classes provide the experience for hands-on detail and individual instruction. This workshop environment will enhance the student's comprehension and understanding of InfoWorkSpace immeasurably.

Upon completion of this course, participants will receive a Certificate of Completion.

Audience:

Users working directly with InfoWorkSpace Clients, LaunchPad, and the Portal/Web Browser should attend the Basic Users Course.

Objectives:

Practical application and familiarity of functionality is the goal. Upon completion, the student will be familiar with the tools in InfoWorkSpace and will be able to use these tools to accomplish some of their daily tasks.
There are three specific training guides that are reviewed in various details during the course duration:

• InfoWorkSpace Client Installation Guide
• InfoWorkSpace User's Guide
• InfoWorkSpace LaunchPad User's Guide

Recommended Background:

Students should have general computer usage experience.

Summary:

• Introduction to InfoWorkSpace
• Review of Manuals and Equipment Setup
• InfoWorkSpace Client Installation (to include LaunchPad and PlaceWare Plugins)
• Logging onto the InfoWorkSpace Application Client
• Menu Bar Orientation - User Preferences, Audio Setup
• Toolbar/Marquee Orientation - Active Users, Site Navigation, Events, Briefcase
• Control Panel Orientation - Places, People, Documents, Search, Sidebar Rooms, Download, Manuals, Home
• Introduction to Conference Center (Presenter Console, Audience Console)
• Room Orientation - Text Chat, Bulletin Board, Filing Cabinet, Discussions, Whiteboard, Text Tool, Shared View, Voting Tool, Room Log, Lock Room
• Review of InfoWorkSpace Client Patches
• Webcam Installation and Video Orientation
• InfoWorkSpace Browser Plugin Installation
• Introduction to the InfoWorkSpace Portal/Browser Client
• Introduction to LaunchPad
• Reviews, Exercises, Questions, and Discussions

Course content may be changed without notice. Questions may be directed to your sales representative or to: training@ezenia.com